All the Ways That Coca-Cola’s #ShareACoke Backfired

Here’s how to launch personalized marketing campaigns without repeating these mistakes

Kele Mogotsi
Better Marketing
Published in
6 min readJan 26, 2021

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Coke can written “Share a Coke with Kele”
Image by author

A few years ago, Coca-Cola.com saw an 870% spike in traffic. The brand welcomed 25 million new Facebook fans and the marketing team celebrated.

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An introverted attention-seeker and chronic continent-hopper. Rhymes with jelly.